Shipping policy

Shipping

Where we ship. We ship to addresses in the United States only.

Shipping cost. Standard shipping is a flat $3.95 per order. The cost for your order is shown at checkout before you pay.

Processing. Orders are processed within 1 to 2 business days after payment. You will receive a confirmation email, and tracking information when your order ships.

Delivery. Delivery times vary. Tracking information will be provided when your order ships. Delivery estimates are not guarantees and can be affected by carriers, customs and busy periods.

Several pieces. Pieces from one order may ship together or separately and can arrive in more than one package, on different days, each with its own tracking.

Address. Please check your address before paying. We can change an address only before the order ships.

Help. If your tracking has not updated or your order has not arrived after 30 days, write to contact@maisonovrane.com with your order number.